Refund Policy
All Sales Are Final
We do not offer refunds, returns, or exchanges.
All sales are final, and opened products cannot be returned.
There are no exchanges for any reason.
Damaged, Missing, or Incorrect Items
If your order arrives damaged, missing items, or incorrect, we may send a replacement only.
- You must contact us within 14 days of receiving your package
- Clear photos of the issue and the packing slip are required
- Replacements are the only solution — no refunds
Shipping Issues & Lost Packages
Shipping delays may occur due to USPS.
If your package has not arrived 7 days after the estimated delivery date, please contact USPS directly.
You may also email us at info@mmelt.shop, and we will try to help.
However, MMELT is not responsible for lost, damaged, or stolen packages.
Age Verification & Canceled Orders
By law, we cannot sell to minors.
- Orders that fail age verification may be canceled
- We may attempt manual verification if we believe there was an error
- This decision is at our discretion
We reserve the right to refuse service to anyone, for any reason.
Coupon Codes & Sales
- Only one coupon code per order
- If a coupon is not working, contact us and we’ll help
Expired sales or promotions cannot be honored once they end.
Please watch for future sales and promotions.
Payment Options
You can choose from our available payment options at checkout.
Orders will not be processed until payment is fully received.